465bet Privacy Policy

Introduction and Scope

465bet ("we", "us", or "the platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect and how we manage it when you use our website https://465bet.lat, register an account, or use any of our services.

This Policy applies to all services offered by 465bet. By using our website, you are considered to have read and agreed to the terms of this Privacy Policy in full. If you do not agree with any part of this Policy, please refrain from using our platform.

We commit that your personal information will never be sold or transferred to third parties without authorization. Our goal is to protect your privacy while ensuring a safe gaming environment.

What Information We Collect

465bet collects information from users at various stages. The categories of information collected are described below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport number (when identity verification is required)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only)
• Deposit and withdrawal history and amounts
• Bank account details (where applicable)

2.3 Technical and Usage Information

• IP address and device type
• Browser version and operating system information
• Duration of website use and activity logs
• Cookies and session data (see Section 07 for details)

Purpose of Using Information

465bet uses the information collected solely for the following lawful and specific purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate games, process bonuses, and carry out financial transactions.
• Fraud Prevention: To identify suspicious activity and ensure the security of the platform.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your questions, complaints, or issues.
• Service Improvement: To analyze user experience and further improve the platform.
• Promotional Communications: To inform you about offers, bonuses, or updates with your consent.

If we need to use your information beyond the purposes listed above, we will obtain your permission in advance.

Information Sharing and Disclosure

465bet does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited and specific circumstances:

4.1 Service Provider Partners

Information may be shared with trusted third parties for the operation of essential services such as payment processing (bKash, Nagad, Rocket, Upay), IT infrastructure, and data security. These partners operate under strict confidentiality agreements and may only use the information received for the specified purpose.

4.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases, 465bet will provide only the information that is requested and necessary.

4.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to detect and prevent money laundering, fraud, or other illegal activities.

Data Protection and Security

465bet has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL Encryption: All data transmitted on our website is protected by 256-bit SSL encryption, which prevents any unauthorized access between your browser and our servers.
• Password Hashing: Your password is never stored in plain text; it is stored using advanced cryptographic hashing methods.
• Access Controls: Only authorized personnel have access to your personal information, and a record is kept of every access.
• Regular Security Reviews: Our systems undergo regular security audits, and any vulnerabilities identified are resolved promptly.
• Data Center Security: Our servers are housed in secure data centers where physical access is strictly controlled.

However, data transmission over the internet is not entirely risk-free. We ensure the highest level of protection, but a guarantee of 100% security is not possible. We ask that you keep your account password confidential and do not share it with anyone.

Data Retention Period

465bet retains your personal information for as long as it is necessary for service delivery or required to be retained due to legal obligations. The retention guidelines for specific information are as follows:

• Account Information: For the duration the account is active and until legal requirements are met after closure.
• Financial Transaction Records: For the period specified in accordance with regulatory requirements.
• Technical Log Data: Generally from 90 days up to 12 months.
• Marketing Consent Records: For a specified period after consent is withdrawn, for evidentiary purposes.

Once the retention period has ended, information is securely deleted or anonymised.

Cookies and Tracking Technologies

465bet uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help our platform remember your preferences and improve services.

7.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security, and core functionality. These cannot be disabled.
• Functionality Cookies: To remember your preferred language, settings, and login information.
• Analytics Cookies: To analyze patterns of website usage and improve services.

7.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

Your Rights

As a user of 465bet, you have the following rights regarding your own personal information:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of any inaccuracies or incompleteness in your information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Right to Object: The right to object to your information being used for marketing purposes.
• Right to Data Portability: The right to receive your information in a structured, commonly used format.

To exercise any of the rights above, please contact our support team. We will verify your request and respond in a timely manner.

Protection of Minors

465bet strictly provides services only to users aged 21 and above. We do not knowingly collect any personal information from minors (under 21 years of age).

We follow an age verification process at the time of account registration. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If parents or guardians believe their child has registered by mistake, please contact our support team immediately.

Third-Party Links and Services

Our platform may at times have connections to third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and 465bet is not responsible for their methods of collecting and using information.

We advise you to read the privacy policy of any third-party service before using it. Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft follow their own data protection policies.

Changes to the Policy

465bet reserves the right to update this Privacy Policy from time to time. For any significant changes, we will:

• Post a prominent notice on the website;
• Update the date of the change at the top of this page;
• Notify registered users through their contact details.

Your continued use of the platform after the updated policy has been published will be considered your consent to the new policy. We recommend that you review this policy on a regular basis.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights related to your information, please contact our support team. We are committed to resolving your request as quickly as possible.

We generally respond to all information-related requests within a reasonable timeframe. For complex requests, additional time may be needed, which we will inform you of in advance.